OnStar’s Privacy Debacle Leads to Misleading Refrain
We have already given an introduction to the OnStar privacy debacle here.
It also seems that to combat this outcry, they continue to misconstrue their own policy.
It is interesting to read their response to the concerns by their customers. When someone complains, the common refrain is:
“We do not sell information.”
We may also share information we collect about you or your Vehicle with the following (this does not include the sharing, other than on an anonymized basis, of the location or speed of your Vehicle, or your safety belt usage or credit card information): …third parties with whom we contract with to conduct joint marketing initiatives with OnStar…” (Emphasis is mine.)
So, technically, they may be correct-the information is not sold, but is instead “shared” for joint marketing ventures. This, however, is misleading to customers who do not want their information shared with third-parties. Besides being a distinction without a difference, I do find it hard to believe that the “contract” would not involve the exchange of cash.
We will have more on this shortly. In the meantime, here is a good rundown.
EDIT: fixed some grammar issues.